Notice Period: Clients wishing to cancel a service must provide eezodigiconsultancy.com with a minimum of 30 days’ written notice. This notice should be sent via email to our support team at info@eezodigiconsultancy.com.
Confirmation: Upon receiving your cancellation request, we will send you an email acknowledgment confirming the receipt and processing of your request. Please consider your request pending until you receive our confirmation.
Refunds: For services billed on a monthly basis, eezodigiconsultancy.com does not offer refunds for partial months. If you have prepaid for services, refunds will be considered on a case-by-case basis, with potential deductions based on work already completed or expenses incurred.
Early Termination Fees: If you cancel a service before the end of the agreed contract term, you may be subject to an early termination fee. This fee compensates for the disruption and potential loss of resources dedicated to your project. Specific terms regarding early termination fees will be outlined in your service agreement.
Processing Your Cancellation: Once your cancellation request is received, we will:
- Review Your Account: Ensure all pending invoices are settled and determine if any early termination fees apply.
- Deactivate Services: Schedule the deactivation of your services in accordance with the notice period.
- Final Settlement: Provide a final statement outlining any outstanding balances or refunds due.
Contact Us: For any questions regarding service cancellation or assistance with the process, please contact our support team at info@eezodigiconsultancy.com. We are here to ensure a smooth transition.
Policy Changes:
eezodigiconsultancy.com reserves the right to modify this cancellation policy at any time. Any changes will be posted on our website, and where appropriate, we will notify you by email.